Privacy Policy
Who we are
Ruckus Systems LLC operates ruckussystems.dev, a marketing and services website for software development, data engineering, and AI automation consulting based in Asheville, NC. This policy describes how we handle information when you visit the site, book a session, or contact us.
Information we collect
| Category | Examples | Source | Purpose |
|---|---|---|---|
| Website usage | Pages viewed, referrer, device/browser type, approximate location | Analytics tools | Understand traffic, improve the site, measure marketing |
| Booking | Name, email, phone, appointment time, service selected | Online scheduling flow | Confirm and manage booked sessions |
| Payments | Payment amount, transaction metadata (not full card numbers) | Stripe checkout for tips or paid bookings | Process voluntary tips and paid session fees |
| Contact | Email address, message content | Email or other direct outreach you initiate | Respond to inquiries |
Analytics and advertising
We use third-party analytics and advertising technologies that may set cookies or similar identifiers in your browser, including:
- Vercel Analytics — aggregated page-view and performance metrics
- Google tag (gtag.js) — conversion and campaign measurement
- LinkedIn Insight Tag — audience and campaign analytics for LinkedIn ads
These providers may collect usage data according to their own privacy policies. You can limit tracking through your browser settings, ad-blockers, or the opt-out tools offered by each provider.
What we do not do
- We do not sell personal information.
- We do not use site analytics data to build unrelated advertising profiles.
- We do not store full payment card numbers — Stripe handles card data.
Third-party services
| Provider | Purpose | Data shared |
|---|---|---|
| Vercel | Site hosting and analytics | Request metadata, aggregated usage |
| Advertising and conversion measurement | Usage and campaign interaction data | |
| Marketing analytics | Usage and ad interaction data | |
| Stripe | Payment processing | Payment and customer contact details for transactions |
| Ruckus booking platform | Scheduling and session management | Booking details you submit |
Retention
- Analytics data is retained according to each provider's default periods.
- Booking records are kept as needed to deliver services and meet business obligations.
- Email correspondence is retained while relevant to an ongoing inquiry or relationship.
Your rights
You may request access, correction, or deletion of personal information we hold by contacting jared@ruckussystems.dev. We will respond within a reasonable timeframe. Residents of certain jurisdictions may have additional rights under applicable privacy laws.
Contact
Privacy questions or requests: jared@ruckussystems.dev
This policy describes Ruckus Systems' practices for ruckussystems.dev. It does not constitute legal advice and may be updated from time to time.